Returns

Not happy or something wrong? You can return within 14 days of receipt without a reason, and defects are covered for 12 months.

1. 1

   Request your return

   Enter your order number and email address and choose what you send back.

2. 2

   Get instructions

   Within two working days we email how and where to send the parcel.

3. 3

   Get your money back

   Once received and checked, we refund you to the same payment method.

Prefer the official form? Use the online withdrawal form. Read more about the right of withdrawal and the warranty.